![[After Service] Introduction to 24-hour support and maintenance parts center](https://image.mono.ipros.com/public/product/image/c42/2001033193/IPROS67858052915509862125.gif?w=280&h=280)
[After Service] Introduction to 24-hour support and maintenance parts center
Nighttime and holiday factory operations are worry-free. First contact resolution rate and customer satisfaction over 90%!
In response to sudden inspection machine failures or errors, we have established a 24-hour support system with CTI management and a maintenance parts center, contributing to the stable operation of factories. ■ 24-Hour Support Our experienced specialist staff are available to assist you at any time, 24 hours a day. *Please note that from January 1 to 3, we will only be accepting inquiries (normal support resumes on January 4). ■ CTI Management We share customer information (history) to ensure that any staff member can provide optimal guidance. Additionally, we quantify customer inquiries to continuously evaluate our service status. ■ Maintenance Parts Handling We strive for speedy responses to our customers, maintaining and managing over 20,000 parts at all times. In-stock items will be shipped by the next business day. For more details, please refer to the related links below or feel free to contact us.
- Company：ANRITSU CORPORATION Pharmaceutical Business Div. Infivis Company
- Price：Other
